Virtual assistant for those visiting Moorfields Hospital


Technology company, Aira, gives visual assistance to blind and partially sighted patients, supporting them to attend eye appointments at Moorfields Hospital in London.

The six-month trial, of the new technology from Aira, started in March and is funded by the Thomas Pocklington Trust (TPT) - a national charity dedicated to enabling and empowering blind and partially sighted people of all ages to live the life they want to lead.

Darren Paskell, Technology Manager at TPT, said: "Many blind and partially sighted people have fed back to us how Covid-19 has impacted their independence. We have come together with the technology company to offer this service free of charge for blind and partially sighted people to use with their smartphone - enabling them to attend appointments independently."

How does it work?

The service will be free of charge for blind and partially sighted people when they are in Moorfields Hospital's proximity. Through an app on a smartphone, Aira agents can help with navigations and social distancing. A simple call will connect you with a real, highly-trained person who can see your surroundings through your phone's camera - helping you save time and do more.

The technology company is passionate about transforming daily life for people who are blind or low vision so they can fully engage, explore and experience their world.