Eye & hearing tests for care home residents

A complete end-to-end service, tailored specifically for care homes. Our experienced care home Opticians and Audiologists provide comprehensive, person-centred care. 

With Visioncall and Care Opticians now part of OutsideClinic, we’re the UK’s largest domiciliary company, ensuring the highest standards of service.

Get in touch about joining OutsideClinic

How our service works

At OutsideClinic, we understand the value of your time and the importance of ensuring the health and wellbeing of your residents. That’s why we’ve made it easy to arrange eye and hearing care for your residents.

Step 1


Send us some resident details from your NHS email address, or via our secure online portal and we'll be in touch to discuss your needs.

Step 2


Our dedicated scheduling team will reach out to arrange a visit on a day and time that works for you.

Step 3


On the day of the tests, the clinicians will arrive at the specified time, set up their portable testing equipment, and carry out the tests.

Step 4


Following the tests, we'll discuss the results with you, and the residents' next of kin if needed, and provide a personalised wellness guide with practical advice on caring for each resident's eyes and ears. 

Step 5

Glasses / Hearing aids

If the resident needs new glasses or hearing aids, they will be custom-made especially for them and dispatched swiftly.

Step 6


As part of the service, we'll send you a handy reminder when the next tests are due.

Happy clients. Happy residents.

Get in touch

Speak to our friendly team to find out about joining OutsideClinic for eye and hearing tests for your care home

What costs are involved?

Most of our care home customers, who are permanent residents of the home, are eligible for free NHS eye tests. There could be a number of reasons that they qualify for a free eye test, such as being over 60 years old, being at risk of getting glaucoma, or being in receipt of Pension Credit. 

Residents who receive certain benefits are eligible for an NHS optical voucher which covers the cost of our standard glasses. If the resident would like thinner lenses or any other extras, then there will an additional cost. 

Our hearing tests are free of charge, whether the resident qualifies for our NHS service or chooses our private service. Permanent residents over the age of 55 who receive certain benefits will be eligible for our standard NHS hearing aids at no cost to them. Any other hearing aids chosen will incur additional charges.

We will explain all of the options on the day and can contact the relevant party to arrange payment if needed.

You’ll be supported every step of the way

Your dedicated account manager will be there to support you and your team every step of the way.

By providing resources to help your staff effectively manage common eye conditions and taking care of next of kin handovers and all the NHS paperwork, we allow you to concentrate on what matters most: resident care.

Through our secure portal, safely transferring patient data becomes hassle-free. And to keep you ahead of schedule, we'll send handy reminders when the next tests are due.

We’ll partner with you to improve quality of life for residents

Our state-of-the-art portable testing equipment enables us to make quick and accurate decisions about care, guaranteeing interventions that are both timely and suited to each resident's needs.

By engraving the resident's name on their glasses (which are custom-made at our lab in Glasgow), and providing a personalised vision guide filled with tailored advice, we ensure that your team has everything they need to provide person-centred care going forward.

You’ll have peace of mind knowing your residents are in safe hands

With over 35 years of experience, we understand the challenges you face and bring a depth of knowledge and expertise that ensures the highest standards of care.

Additionally, our clinicians are trained to support residents of all cognitive abilities, particularly those living with dementia.

And for extra peace of mind, our on-call optometrist will be available to provide immediate advice in emergencies.

Extraordinary care awaits

We're all about delivering extraordinary eye and hearing care to care home residents. Let's get started today.

Get in touch Call our friendly team