We’re here for you, always
Our care doesn’t stop after your at-home visit. We’ll continue to look after you for as long as you need us.
Find out more about ongoing care with CarePlus.
Our aftercare includes
- Step 1
Follow up at-home visitsWe’ll come back to check your glasses or hearing aids and make sure you’re completely happy.
- Step 2
Adjustments and repairsWe’ll adjust, repair or fine-tune your glasses or hearing aids, all from your home.
- Step 3
Ongoing support and standard warrantiesWe’ll explain what’s covered, and for how long.
Your glasses
Include one year of free aftercare, with the option to extend your cover through CarePlus for a one-off payment of £40.
Your hearing aids
Include free lifetime aftercare, with servicing, specialist support between at-home visits and a two-year manufacturer warranty.
How-to guides
