Clean your hearing aids

This short video shows how to gently clean your hearing aids to help keep them working well.

You can pause the video as you go. If you're unsure at any point, our team is here to help.

Watch the video (opens in a new tab)

Is this guide right for you?

• Your hearing aids need routine cleaning
• You can see a build-up of debris or earwax
• Sound has become quieter or less clear

This guide covers basic cleaning only. It does not include deep cleaning or repairs.

If you're unsure how to clean your hearing aids safely, contact our team before continuing.

What the video shows

If you're unable to watch the video, these are the main steps involved:

1. Wipe the hearing aid gently with a dry cloth
2. Remove any visible debris using the cleaning tool provided
3. Check that openings are clear before wearing

Do not use water, cleaning sprays or sharp objects on your hearing aids.

A little, regular cleaning is better than trying to clean too much at once.

If sound is still unclear, or you're worried you may have damaged your hearing aid, it's best to stop and speak to us.

Need further help?

Contact a member of our team

If you still have questions, you can speak to one of our friendly hearing aid advisers.

Need more hearing aid supplies?

Head over to our shop for hearing aid batteries, wax guards, filters and cleaning supplies.

Time for your next hearing test?

We'll test your ears, assess your individual needs, run through your options and help find the right hearing aids for you.