Change a hearing aid wax filter

This short video shows how to change the small wax filter on a hearing aid that uses one.

You can pause the video as you go. If you're unsure at any point, our team is here to help.

Watch the video (opens in a new tab)

Is this guide right for you?

• Your hearing aid has a small removable wax filter
• Sound has become quieter or blocked
• You have a replacement wax filter ready to use

This guide may not apply if your hearing aid does not use replaceable wax filters.

Not sure what type of hearing aid or wax filter you have? Contact our team and we'll help you check first.

What the video shows

If you're unable to watch the video, these are the main steps involved:

1. Remove the old wax filter
2. Insert a new wax filter using the tool provided
3. Check that the filter sits flat and secure

Wax filters are designed to be replaced regularly - needing to change one is very common.

If the filter doesn't fit easily, stop and speak to us before continuing.

Need further help?

Contact a member of our team

If you still have questions, you can speak to one of our friendly hearing aid advisers.

Need more hearing aid supplies?

Head over to our shop for hearing aid batteries, wax guards, filters and cleaning supplies.

Time for your next hearing test?

We'll test your ears, assess your individual needs, run through your options and help find the right hearing aids for you.