Blog post

Aftercare For Visioncall Glasses

Glasses are important in order to see better and live better, which is why we offer aftercare for Visioncall glasses. Mishaps happen, but your sight shouldn't suffer as a result.

What does Visioncall's aftercare for glasses include?

Following your sight test, if you choose to proceed with one of our frames, our aftercare includes repairs and replacements of Visioncall glasses.

If your glasses break, are damaged or need adjusting, we'll pay you another visit and take care of your glasses for you.

We'll visit you in the comfort of your own home to assess your glasses and carry out minor repairs.

If we can't repair your glasses on-site, we'll take your glasses and fix them in our in-house lab.

We'll then personally return with your glasses and make any adjustments to make sure they feel comfortable when you wear them.

Why does Visioncall offer repairs and replacements?

Most of the people we help are living within a care setting and usually share their home with 10 or more people.

With various activities ongoing and people coming and going, it's inevitable that an accident will happen.

That's why we offer aftercare for your Visioncall glasses, so you can rest easy and continue to wear your glasses.

It's important to wear your glasses to see better and live better regardless of the risk of wear and tear.

Better vision can help prevent falls and enable a richer life doing activities that aren't possible without glasses.

Top tips to minimise mishaps

Caring for our glasses is just as important as caring for our eyes.

Handle with care

Avoid pulling your glasses off or pushing them onto your face with one hand.

When you take your glasses off, place them flat on a surface with the frame facing up.

Don't touch the lenses with your fingers and only clean your glasses with a soft glasses cloth.

Eyewear retainers can help you avoid losing your glasses

Eyewear retainers (strings, chains or straps) allow you to wear your glasses around your neck when you're not wearing them.

This is a useful solution if you have a tendency to leave your glasses lying around.

For the latest news and updates from Visioncall, stay posted here on our company blog and follow us on Facebook, LinkedIn, and Twitter.

Conjunctivitis / Pink eye: Symptoms, causes treatments and home remedies

Conjunctivitis, commonly known as pink eye, is an inflammation of the thin, transparent layer that covers the white part of the eye and the inside of the eyelids. When the blood vessels in this layer become inflamed, they're more visible and give the eye a pink or reddish colour, which is why it's often referred to as pink eye.

What causes loss of side (peripheral) vision or tunnel vision?

Peripheral vision loss, or tunnel vision, can range from mild, with just a few blind spots, to severe, where an individual is only able to see straight ahead, as if looking through a tunnel. This can be a symptom of various underlying health issues, some of which may only cause significant peripheral vision loss in advanced stages.

How do I know if I need new glasses?

Our eyesight tends to change very gradually and our eyes are good at compensating for these minor changes. This means that figuring out when you need a new pair of glasses isn't always straightforward.

Request a home visit

We offer both eye and hearing tests - you will be invited to book both tests using this form.

Home eye test

Great news! We think you're entitled to an NHS funded eye test in your own home.

While you aren't entitled to NHS funding, you can still benefit from our home eye test for the standard fee of £60. By clicking next and submitting a booking request you acknowledge that you understand a fee for a private test applies.

Home hearing test

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