About us

We’ve been looking after people’s sight and hearing in the comfort of their own homes for over 30 years.

We began work in 1987 as just a small group of passionate, caring opticians, and have now grown into a team of over 300 dedicated health care professionals and support staff. While we have a head office in Swindon, Wiltshire, our eye and ear specialists are based in a wide variety of locations around the UK, allowing us to support people in communities all across England, Scotland, and Wales. Our aim has always been to ensure that everyone has equal access to the same eye and ear health care services even if they are unable to access the high street. That's why we use the latest portable equipment, including digital fundus cameras which can take a picture of the back of your eyes, so that we can deliver a service comparable to that found on the high street, at home.

What you can expect from us

We know it’s important that the people taking care of your eyes and ears are not only qualified, but also registered with the key professional bodies that make sure their training is current and that they’re working to the highest possible standards.

So all of our Optometrists and Dispensing Opticians are registered with the General Optical Council. As a company, we’re a full member of the Federation of Ophthalmic and Dispensing Opticians. All of our Audiologists and Hearing Aid Dispensers are registered with the British Society of Hearing Aid Audiologists and the Health and Care Professions Council. Plus, as a company we’re a registered contractor with every NHS England Area Team in England, Scotland, and Wales, and each of our Optometrists is registered on the performers list with their local NHS England Area Team.

All the work we do complies with the Code of Practice developed and governed by the Domiciliary Eyecare Committee and the Optical Confederation. We’ve also carefully developed a set of our own patient standards, which set out the quality of care we promise to deliver across our sight and hearing services.

You can be assured that anyone from OutsideClinic who comes into your home to take care of your eyes or ears, has been rigorously approved and trained. All our staff have experience working with older people and are given extra training to make sure they’re able to give the best possible health care and advice in a home environment. Each person also has to be approved by the Disclosure and Barring Service and gets checked against the Independent Safeguarding Authority’s Barred Adults list, making sure that they’re safe to work with adults at risk.

As a company we have received lots of recognition for our service and dedicated staff - here are some of our greatest achievements to date:

Optometrist of the Year - Association of Optometrists January 2018

This is awarded to an optometrist who uses their optometric skills to enhance the lives of patients, colleagues and the community, who goes the extra mile for patients and the profession.

Outstanding Customer Service - ECMOD Direct Commerce Awards June 2018

The ECMOD Direct Commerce Awards have spearheaded the recognition of business excellence for organisations engaged in direct to-customer retailing across traditional and newly emerging channels.

IQIPS Accreditation - United Kingdom Accreditation Service May 2018

OutsideClinic is granted accreditation for its adult audiology services, making it the first solely domiciliary service provider to be awarded UKAS (United Kingdom Accreditation Service) accreditation for IQIPS (Improving Quality in Physiological diagnostic Services). The award recognises the highest standards of service and care delivered to patients.

1000 Companies to Inspire Britain - London Stock Exchange Group March 2015

OutsideClinic is included in this list, a celebration of some of the fastest-growing and most dynamic small and medium-sized enterprises (SMEs) in the UK, which is backed by the three major UK political parties.

Company of the Year - Association of Optometrists October 2012

This prestigious accolade is in recognition of our outstanding contribution to optometry and promoting the benefits of optics to a wider audience.

We have also been finalists for the following:

Optometrist of the Year Finalist - Association of Optometrists January 2020

Audiology Practice of the Year - Association of Optometrists February 2019

Optometrist Award - Scottish Health Awards October 2018

Optometrist of the Year Finalist - Optician Awards February 2017

The Care Employer Award - Great South West Care Awards November 2015

Our partners

We work closely with a wide range of businesses, charities, and healthcare providers to raise awareness of sight and hearing issues, to encourage the take-up of home eye and ear tests, and to raise money for causes supporting people struggling with their sight or hearing.
Fight for Sight

Fight for Sight's mission is to stop sight loss in its tracks. They are the UK’s largest charity, funding pioneering eye research since 1965. We work with Fight for Sight to raise awareness for the importance of eye health to those who cannot access eye care services.

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Friends of the Elderly

This wonderful charity has been helping older people since 1905. The core message of the charity aims to promote independence, uphold dignity and bring peace of mind to those they support in so many different ways. 
In the course of our work, visiting patients in their own home for an eye test, time and time again we hear and see how lonely and isolated some older people have become, with family often living far away and friends who are not able to get about themselves.

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Hearing Dogs for Deaf People

This charity is invaluable for anybody with hearing loss. They train amazing hearing dogs to improve the lives of deaf people across the UK. We continuously run fundraisers in our head office to raise money to support Hearing Dogs.

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Vision Care for Homeless People

Vision Care for Homeless People is a charity set up to provide eye care services to homeless and other vulnerable people in an accessible and friendly environment in which they feel safe, welcome and comfortable. We actively support this incredible charity every year by donating mobile eye testing kit and the time of our opticians, to perform eye tests for this vulnerable group.

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Birmingham Optical

With 60 years of experience, Birmingham Optical are positioned as a key supplier in the optical industry. We have equipped all our optometrists with their state-of-the-art portable fundus cameras so that we can easily compare changes in the back of the eye, year-on-year, as you would expect on the high street.

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Serious Readers

We have been recommending Serious Readers to our patients over the years and have received immensely positive feedback. These reading lights are particularly useful for those suffering from low vision, macular degeneration and cataracts. In partnership with Serious Readers, we offer our patients a free no-risk 30 day trial on all reading lights.

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Thea Pharmaceuticals

Spectrum in the UK, and Laboratoires Théa, of France joined forces in 2008 to offer quality ophthalmic pharmaceutical products. Spectrum, created in 1988, has developed an outstanding portfolio of products with a reputation for quality and customer service. Laboratoires Théa, created in 1994, is Europe’s leading independent ophthalmic company and has developed a large and complete ophthalmic pharmaceutical portfolio. We distribute Spectrum Thea products to our customers including Thealoz, Blephagel, Blephaclean and Blephasol.

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