Are you passionate about customer service? Do you enjoy working as a team? Do you love the buzz of a busy environment?
If you answered yes to these questions, then this is the role for you. We are offering you to join our busy team in a hard-working contact centre enhancing your customer service experience.
As a Patient Services Advisor you will be joining our hard-working team in our head office in Swindon. You will be the first point of contact for our patients and/or carers and relatives, delivering excellent customer service. You will be collecting and recording all relevant information, directing callers to the most appropriate departments and offering helpful advice.
You will be a confident self-starter with previous experience working in customer services and/or a call centre environment. You will be organised and have an exceptional eye for detail in your work. You will have the ability to problem solve and meet deadlines and targets when required.
This is a patient-focused role where you will be committed to ensuring the highest levels of service.